SFM GROUP is a company specialising in collaborative integration, integrated development and expert management of infrastructure and services for both temporary and permanent installations for the mining, energy and industrial industries in Latin America.
SFM GROUP, is concerned with delivering services of excellent quality, speed and flexibility, with professionals committed to the work to offer its customers the best guarantee and quality.
SFM GROUP, continuing its efforts to provide services that meet the needs and expectations of its customers, has implemented a Quality Management System based on the ISO 9001 model, a system that commits the entire organisation and is committed to complying with the applicable requirements in order to achieve continuous improvement of its processes and quality management system.
With the purpose of permanently satisfying its clients and fulfilling the requirements of the Quality Management System, the General Management of SFM GROUP assumes the following commitments SFM GROUP assumes the following commitments:
- Support its dissemination and implementation.
- To meet the requirements and needs of our customers.
- Continuously improve processes and services.
- Continuously manage risks and opportunities.
- Comply with legal requirements and regulations associated with the business.
- Through systematic reviews, establish and verify compliance with quality objectives.
- To review the Quality Policy in order to maintain its continuous adequacy.
- Compliance with the requirements and policy of the Quality Management System, together with the efficient use of human and material resources, will enable us to deliver products and services within the agreed deadlines and to meet the needs and expectations of our customers.
William Taunton – General Manager